Frequently Asked Questions
Everything you need to know about your Cosara beauty journey.
Are Cosara products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All Cosara products are 100% cruelty-free and formulated without any animal-derived ingredients.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for skincare items?
We offer a 30-day satisfaction guarantee. If a product doesn't suit your skin type, you can return it for a full refund or store credit, provided at least 50% of the product remains.
Do you offer samples with purchases?
Every Cosara order includes two complimentary samples of our best-selling formulas so you can discover your next favorite product.
How can I track my shipment?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are your glass bottles and packaging recyclable?
Sustainability is a priority for us. Our glass bottles are 100% recyclable, and our outer packaging is made from FSC-certified paper and soy-based inks.